These Terms of Service ("Terms") govern your access to and use of the Crank mobile application and the website located at crank.social (collectively, the "Service"), operated by Crank Technologies, Inc. ("Crank," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service.
Eligibility
You must be at least 17 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
Crank may restrict access based on university affiliation and may require a qualifying school email domain or other verification to access certain communities or features. You agree not to circumvent or attempt to bypass any eligibility, verification, or access controls.
Account Registration and Security
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your login credentials
- Promptly notify us of any unauthorized use of your account
- Accept responsibility for all activity that occurs under your account
You may not create an account using false information, impersonate another person, or use another person's account without permission.
The Service and Safety Notice
Crank is a social discovery platform centered around nightlife venues and campus communities. The Service may allow you to view venue information, check in, post comments, upload content (where enabled), and view rankings and leaderboards based on community activity.
License to Use the Service
Subject to these Terms, Crank grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.
Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Service.
Acceptable Use and Prohibited Conduct
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Post, transmit, or share content that is unlawful, defamatory, harassing, threatening, hateful, discriminatory, or otherwise objectionable
- Post content that is sexually explicit, contains nudity where prohibited by law or policy, or exploits or endangers minors
- Encourage illegal activity, violence, self-harm, or dangerous behavior
- Dox, stalk, or share another person's private or personally identifying information without permission (including phone numbers, addresses, private social accounts, or school IDs)
- Impersonate any person or entity or misrepresent your affiliation
- Spam, solicit, advertise, or engage in unauthorized commercial activity
- Manipulate or attempt to manipulate check-ins, rankings, leaderboards, or engagement metrics
- Scrape, crawl, harvest, or collect data from the Service without our permission
- Interfere with, disrupt, or attempt to gain unauthorized access to the Service, accounts, or systems
- Circumvent or attempt to circumvent any access controls, eligibility restrictions, or security measures
Crank may investigate and take action for suspected violations, including removing content and suspending or terminating accounts.
User Content
6.1 Your Content and Responsibilities
The Service may allow you to submit or share content, including text, comments, photos, check-ins, and other materials ("User Content"). You retain ownership of your User Content as between you and Crank.
You are solely responsible for your User Content and represent and warrant that it does not violate any law or these Terms, you have the right to submit it, and it does not infringe the rights of any third party.
6.2 License to Crank
By submitting User Content, you grant Crank a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify (for formatting and display), publish, display, distribute, and otherwise make your User Content available for the purpose of operating, improving, and providing the Service.
6.3 Removal and Moderation
Crank does not guarantee that all User Content will be reviewed. We reserve the right (but are not obligated) to remove, restrict, or disable access to User Content at any time for any reason, including if we believe it violates these Terms or is harmful to the Service or users.
6.4 Feedback
If you provide ideas, suggestions, or feedback, you grant Crank the right to use it without restriction or compensation.
Rankings, Leaderboards, and Activity-Based Features
The Service may include rankings, leaderboards, and other engagement features based on user activity (including check-ins and commenting). Rankings and scores are determined by our systems and may change over time. We do not guarantee any specific outcomes, placement, visibility, or continued availability of these features.
Crank may suspend, adjust, or remove rankings and may disqualify users who attempt to manipulate results.
Location-Based Features
Certain features may require location services. Your device settings control whether location is shared. You acknowledge that location data (when enabled) may affect feature availability, venue discovery, and check-in accuracy.
Crank is not responsible for inaccurate venue information, crowd conditions, wait times, prices, or other details that may be user-submitted, estimated, or out of date.
Copyright and Intellectual Property
9.1 Our Intellectual Property
The Service, including its software, design, text, graphics, logos, and other content (excluding User Content), is owned by Crank or its licensors and is protected by intellectual property laws. You may not use our trademarks or branding without our prior written consent.
9.2 Copyright Complaints
If you believe content on the Service infringes your copyright, please contact us with sufficient information to identify the work and the allegedly infringing material. We may remove content and, in appropriate circumstances, suspend or terminate repeat infringers.
📧 Support@crank.socialThird-Party Services and App Stores
The Service may integrate with third-party services (for example, authentication, databases, maps, notifications, and device platforms). Your use of third-party services may be subject to those providers' terms and policies. Crank is not responsible for third-party services.
If you download the app from the Apple App Store or another store, you acknowledge that these Terms are between you and Crank only, not the store provider, and that the store provider has no obligation to provide support for the Service.
Account Deletion; Suspension and Termination
11.1 Account Deletion
You can delete your account within the app. Deletion and retention practices are described in our Privacy Policy.
11.2 Suspension and Termination by Crank
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, engaged in harmful conduct, created risk for Crank or others, or for any other lawful reason.
Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including Sections 6, 9, 12, 13, and 14.
Disclaimers
Limitation of Liability
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Crank, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any rights of another party.
Dispute Resolution; Arbitration; Class Action Waiver
15.1 Informal Resolution
Before filing a claim, you agree to contact us at Support@crank.social and attempt to resolve the dispute informally.
15.2 Binding Arbitration
Except for disputes that qualify for small claims court or disputes seeking injunctive or equitable relief for alleged unlawful use of intellectual property or unauthorized access to the Service, you and Crank agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration and not in court. The arbitration will be administered by the American Arbitration Association (AAA) under its applicable consumer rules.
15.3 Class Action Waiver
15.4 Opt-Out
You may opt out of arbitration by sending an email to Support@crank.social within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out" and including your name and the email associated with your account. If you opt out, neither you nor Crank will be bound by the arbitration provision.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles, except to the extent preempted by U.S. federal law.
If a dispute is found not subject to arbitration, you agree that it will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.
Changes to These Terms
We may update these Terms from time to time. We will update the "Last updated" date above and may provide additional notice through the Service. Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.
Miscellaneous
Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Crank regarding the Service.
Severability: If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
Contact: Questions about these Terms can be sent to:
📧 Support@crank.social